{"id":6217,"date":"2019-07-16T16:00:39","date_gmt":"2019-07-16T16:00:39","guid":{"rendered":"https:\/\/icodehappy.com\/?p=6217"},"modified":"2019-07-25T21:54:51","modified_gmt":"2019-07-25T21:54:51","slug":"design-your-website-to-fit-your-business","status":"publish","type":"post","link":"https:\/\/icodehappy.com\/design-your-website-to-fit-your-business\/","title":{"rendered":"Design your website to fit your business"},"content":{"rendered":"\r\n

Case study: Designing a new site to replace an existing site, Part 1<\/p>\r\n

Let’s design a useful website<\/h3>\r\n

My latest client came to me wanting a website that would be simpler than the one she had. We designed her a simple site, but we made it useful, too.<\/p>\r\n

A website should serve the business it represents. With the right design, it can be a useful tool.<\/p>\r\n

Starting with a website that is not useful<\/h3>\r\n

My client was tired of the complex site she had, with its newsletter sign up, giant menu of links, and very little useful information.\u00a0 Her clients didn’t use it, and there was nothing there that could save her time.\u00a0 Here’s a mock up of her original site:<\/p>\r\n

\"Original<\/p>\r\n

The numbers in the original site mock up above are parts of the website that were not working:<\/p>\r\n

    \r\n
  1. \u00a0Menu items – lots of them – with sub-menus and sub-sub-menus.\u00a0 Confusing.<\/li>\r\n
  2. Phone number is not clickable<\/li>\r\n
  3. Broken link for remote assistance<\/li>\r\n
  4. A busy home page with no clear links to items that are useful for her clients.<\/li>\r\n<\/ol>\r\n

     <\/p>\r\n

    When she called me, she had decided she just needed a brochure website with her logo, phone number, and the standard\u00a0 “about,” “services,” and “testimonials” pages.<\/p>\r\n

    She wanted a website because legitimate businesses have websites, but she didn’t plan on actually using it.\u00a0 She didn’t see how her clients would use anything except her phone number.<\/p>\r\n

    I hated the thought of yet another pretty, useless website. I started asking her questions.<\/p>\r\n

    Who uses your website?<\/h3>\r\n

    My client, an accountant, has a client base. Those clients need to access functioning links.\u00a0 They need specific links to information, or they need to get in touch with her, either to get help or send her sensitive information as their accountant.<\/p>\r\n

    How do your visitors use your website?<\/h3>\r\n

    “Is there anything we could put on your website that your current clients could use,” I asked? We started going through her current site to see if we could salvage anything. There were a couple things there, just buried. Going through her site also helped us realize what wasn’t there. Those were things her clients requested by email all the time. We could provide those things on the site and they would be useful client support.<\/p>\r\n

    We finally ended up with 5 support items her clients could use.<\/p>\r\n

    All of these items were deficient on her current website. They were missing from her site or buried where it took a zillion clicks to find them.<\/p>\r\n

    One useful item was on the site, in plain sight even, but the link had been broken for over a year. Not. Helpful.<\/p>\r\n

    So with these five items in mind, I started to design the site layout. We had already decided to keep the standard “about,” “services,” and testimonials” pages, but we added a “resources” page.<\/p>\r\n

    One click, and you can see the links that my client sends to her clients via email all the time. Now she can refer her clients straight to her new website in response to questions which saves her time.<\/p>\r\n

    The main support items for her clients were:<\/p>\r\n